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About Us
Pinch Of Sugar are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.

Our Contact details:
1526 Leek Road
Abbey Hulton
Phone: 01782 570557
Making A Purchase
Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.

We accept Visa and Mastercard, Switch, Delta and Solo. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, mail or over the Internet.

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

PLEASE NOTE: You must supply a landine telephone contact number for your order to be processed. For security reasons no goods will be sent to customers supplying only mobile telephone contact numbers.
Shipping And Handling
At the Pinch Of Sugar we do not charge a handling fee.

All overseas orders will be charged postage and packaging at cost

All orders over £70 postage is free.
Delivery Schedule
We aim to process all orders recieved within 24 hours (Monday to Friday)

All parcels are delivered by Royal Mail , There are Three catagories which we use :-

All parcels under 1kg are sent by First Class Post.

Parcels over 1kg are sent by Standard parcel service - delivery within three to five working days.

ORDERS MUST BE RECIEVED BY 12:00pm. We will contact you with a price for this service

Orders are sent via Royal Mail therefore we cannot be held responsible for delays in the postal system. We do not accept responsibility for loss or damage of parcels having left the premises.

Back Orders
Every effort is made to dispatch your order complete. Unfortunately we cannot ensure that we are permanently in stock of all items although we do try our hardest. In the event we are temporarily sold out of an item you ordered, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Tax Charges
For orders made from the UK or the European Union, 20 % VAT is added. All other orders are VAT free.
Credit Card Security
At PINCH OF SUGAR we are 100% Comminted to protecting your security and privacy. When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
Reaching Us
If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01782 570557(International) +44 1782 570557 or write to us at Pinch Of Sugar Abbey Hulton Stoke-On-Trent Staffordshire St2 8BP England
Privacy Policy
PINCH OF SUGAR do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.
Returns Policy
Your rights to return goods are protected under the EU Distance Selling Directive which can be found at